Frequently Asked Questions
Are the items authentic?
We guarantee all items are authentic.
Do I need to register an account to place an order?
Yes, you need to create an account at checkout or register with us and you'll be able to enjoy the following benefits:
Track your orders (when applicable) and review past purchases
Add sold out items and products you love to your Wish List
Preview our new collections and register your interest for your favorite items
Save your address and details so you can shop even quicker next time
How can I place an order?
Placing an order is easy at outleb. Here’s how:
Choose a category from the top navigation menu or search to explore a specific product.
Select the size of your item and click ‘Add to cart’. Once you have finished adding your items, proceed to checkout under ‘My Cart.
Sign in to your account if you have not done so already. If you do not have an account, simply enter your email address and details to proceed.
Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you.
How to reset my password?mmehannaTo re-set your password, follow the 'Forgot your password' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email. You can also contact us via Whatsapp on +357 96 466223
Is my information kept private?
Please be assured that we take data protection seriously.